Shipping policy

Shipping Costs

We want to make your shopping experience as pleasant as possible. Therefore, we offer fast and secure shipping for all orders:

  • Standard Shipping: Free of charge

  • Express Shipping (Insured + Priority): The exact costs will be displayed directly at checkout.

Delivery Times

To ensure the highest quality, every order is carefully processed and checked:

  • Processing time: 24–48 hours (Monday to Friday) after receipt of the order.

  • Delivery time: 7–10 business days.

📦 Note: There are no deliveries on Saturdays, Sundays, and public holidays. If you have ordered multiple items, they may occasionally arrive in separate packages.

Shipment Tracking

As soon as your order leaves our warehouse, you will automatically receive an email with your tracking number. This allows you to track the status of your package live at any time.

Please note that after receiving the email, it may take up to 24 hours for the parcel service's system to update the tracking details.

Transport Damages

Should your package arrive damaged, please contact us directly:

Email: info@lowmelsneaker.com

To enable us to process your request quickly, please include photos showing both the damage to the packaging and the affected items. We will review the case immediately and resolve the problem for you without any complications.